It Service Management Security Vulnerabilities

CVE-2018-8720

ServiceNow ITSM 2016-06-02 has XSS via the First Name or Last Name field of My Profile (aka navpage.do), or the Search bar of My Portal (aka search_results.do).

CVE-2019-20768

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.